Payment Terms

Last Updated: October 11, 2026

These Payment Terms explain the payment methods accepted by Eloravelle, how payments are processed, pricing and tax information, payment security, and other payment-related information for purchases made through www.eloravelle.com.

1. Payment Security

Payment and billing information is protected through encryption during transmission using HTTPS and applicable transport security protocols.

Transactions are processed through Shopify and the payment provider selected at checkout. Complete credit card and debit card information is handled by the applicable payment provider and is not stored directly on the Eloravelle website or servers.

Payment transactions are authorized and processed through the secure checkout on www.eloravelle.com.

2. Accepted Payment Methods

The following payment methods are accepted at checkout, where available:

Credit and Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

Digital Wallets

  • Apple Pay

  • Google Pay

  • Shop Pay

Alternative Payment Method

  • PayPal

The payment methods available for an order are displayed during checkout. Availability may vary depending on the payment provider, customer location, and checkout conditions.

3. Payment Process

Payment is submitted for authorization when an order is placed through the secure checkout. The timing of the actual charge depends on the selected payment method and payment provider.

By placing an order, the customer confirms authorization to use the selected payment method and approves the total amount displayed at checkout.

Orders are processed after successful payment authorization, subject to any applicable order verification procedures.

4. Payment Confirmation

After successful order submission and payment authorization, an order confirmation email is sent to the email address provided during checkout.

The confirmation email includes the order number and purchase details.

If a payment is declined or authorization is unsuccessful, the order may not be processed. Customers may need to select another available payment method or contact their payment provider.

5. Pricing, Currency, Shipping, and Taxes

Currency

Prices are displayed in United States Dollars (USD), unless another currency is explicitly shown through the website's market or checkout settings.

If a customer's payment account uses a currency other than the currency charged at checkout, the bank, card issuer, or payment provider may apply currency conversion rates or international transaction fees. These fees are determined by the relevant financial institution or payment provider and are not charged directly by Eloravelle.

Pricing

The final order total is displayed at checkout before the customer submits payment. The total may include product prices, applicable discounts, sales tax, and any applicable fees displayed during checkout.

Customers can review the order total before confirming their purchase.

Shipping

Shipping availability, delivery estimates, and applicable shipping charges are displayed through the website and checkout.

Any free shipping offer applies only to the orders and delivery destinations specified by the applicable offer or published Shipping Policy.

Sales Tax

Sales tax is calculated at checkout based on the shipping destination, applicable tax laws, and the tax requirements for the order.

Any applicable sales tax is displayed before the customer submits payment.

6. Order Verification

Orders may be reviewed before processing to help prevent unauthorized transactions and payment fraud.

If payment or billing information cannot be verified, we may contact the customer using the contact information provided with the order.

An order will not proceed if payment authorization cannot be completed.

If an order is canceled after payment has been captured, any applicable refund will be issued to the original payment method in accordance with our Return and Refund Policy.

7. Unsupported Payment Methods

Unless explicitly offered at checkout, Eloravelle does not accept:

  • Cash on delivery (COD)

  • Personal checks

  • Money orders

  • Direct bank transfers

  • Payments requested or submitted outside the official Eloravelle checkout

Payments for online orders are accepted through the official checkout on www.eloravelle.com using the payment methods displayed as available.

Eloravelle will not request payment for an online order through personal payment accounts, direct messages, or unofficial payment links.

8. Changes to These Payment Terms

Eloravelle may update these Payment Terms to reflect changes to our payment procedures, website operations, or legal requirements.

The current version of these Payment Terms is published on this page. The Last Updated date at the top of this page identifies the most recent revision.

9. Contact Information

Store Name

Eloravelle

Website

https://www.eloravelle.com/

Business Address

90 Oneida Dr
Greenwich, CT 06830
United States

Phone

+1 203-554-4162

Email

hello@eloravelle.com

Support Hours

Monday–Saturday: 9:00 AM–6:00 PM Eastern Time (ET)

Sunday and U.S. Public Holidays: Closed